They used these details to create their own accounts and were also able to access TJX systems from any computer on the internet. Problem Statement The main problem of the case is: Increasing the awareness of employees towards these security violations. The people who started the breach has started with in-store kiosks. Discuss about the professional developers comprehend software?

Email required Address never made public. Once you have developed multipronged approach and work out various suggestions based on the strategic tools. The company was unable to determine the nature of data that was prone to theft. I have been working in the USA Technologies for nine months now, and it TJX should employ companies which encrypt data and completely modify their current techniques.

It also provides starting ideas as fundamentals often provide insight into some of the aspects that may not be covered in the business case study itself. This case analyzes the security breach that took place ztudy TJX in the yearsits causes and impact, and strategic recommendations.

The University of Chicago Law Review, They have also analysos in CRM to increase revenues by targeting most profitable customers. You can use this history to draw a growth path and illustrate vision, mission and strategic objectives of the organization.

Security Breach at TJX by Jahmoy Morgan on Prezi

The goal of the business case study is not only to identify problems and recommend solutions but also to provide a framework to implement those case study solutions.

You can use the following strategy to organize the findings and suggestions. Later, investigation revealed that the data was stolen by a group of residents from East European country who specialized in collecting stolen credit card numbers Lee et al.


TJX had retained the data of customers even after years. The case of customer information security breaches. With this feature, you get to create your own collection of documents. There was a loophole in the wireless security system. They had over stores and aboutassociates. Framingham system and Watford system.

Evaluate each detail in the case study in light of the HBR case study analysis core ideas. TJX lacked network monitoring, and logs.

tjx security breach case study analysis

You should try to understand not only the organization but also the industry which the business operates in. There are no incentives or rewards for identifying or reporting security issues internally.

Security Breach at TJX Case Study Analysis & Solution

Despite the encryption and masking practices on the Framingham system, the data was stolen. The security breach at the TJX was reported as one of the largest breaches ever reported or recorded and had caused a severe casf to the company.

Business Unit Level Solution – The case study may put you in a position of a marketing manager of a small brand.

tjx security breach case study analysis

Also, network scans must be conducted by approved vendors. TJX should improve its encryption techniques and test them under various circumstances. Easy Access Accessing the collection of documents is absolutely easy.

So our database contained this information for some old customers. It does not include a scan of the database to check for unencrypted data.


SECURITY BREACH AT TJX – Analysis | Phani Krishna Reddy Vuyyuru

Customer loyalty is a driving force for profits and any security breaches would create a huge impact on it. It include using the analysis to answer the company’s vision, mission and key objectivesand how your suggestions will take the company to next level in achieving those goals.

In some cases you will able to find the central problem in the beginning itself while in others it may be in the end in form of questions.

Recommendations Introduction TJX is one of the largest apparel and home fashion retailer in the United States in the off-price segment. Implementation framework helps in weeding out non actionable recommendations, resulting in awesome Security Breach at TJX case study solution. Post was not sent – check your email addresses!

tjx security breach case study analysis

Lack of processing logs TJX did not have processing logs on its systems that were necessary to perform a forensic analysis of the system such as when it was accessed, what files were added, changed or deleted, etc. Wireless is a popular means of attacking retail chains.


If you able to provide a detailed implementation framework then you have successfully achieved the following objectives. Overview of the Business. Traditional Competitors Department and specialty stores.